Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. You can ask us regarding this matter via https://bantuan.lpdp.kemenkeu.go.id/ or directly to one of our staff.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company/institution name, address, email address, telephone number, and Indonesian ID (such as “KTP” or “KK” number).
When you apply for a proposal call, we may ask for your research project details, including items such as research general information, budget, team members, performance indicator, and other files or information needed. These files or information are required for grant submission.
How we protect and store personal data and proposal information
All data, including the personal information is held within our secure online database. Your personal data may also be stored in documents such as compliance inspection reports, emails and other records stored within our secure network. We also use a third party system, SMS/Whatsapp Business API, to send our web notification. However, none of your data is stored within a third party database. All of these databases and networks are hosted securely through servers based in Indonesia (hosted by PUSINTEK Kemenkeu).
Whilst you are on a secure page of the eRISPRO website, your data is protected by PUSINTEK Kemenkeu network. However, we cannot guarantee the security of any information you transmit to us by email or post. Once we receive your information it will be protected by our data protection policies and processes. Where we have given (or where you have chosen) a password which enables you to access our website, you are responsible for keeping this password confidential and we ask you not to share your password with anyone.
We comply with regulations about data and information confidentiality in Indonesia.
How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website.
Send you mail and notification
Find and prevent fraud
We don’t commercialize your information.
eRISPRO Web Application follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, eRISPRO Web Application uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Advertising Partners Privacy Policies
eRISPRO Web Application is not using any advertising partners on its website.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
eRISPRO Web Application does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.